How it works

HongKongMediator can help you in solving your dispute, either just by assisting you informally in selecting and agreeing with the other party to the right mediator, or – as part of your legal proceedings under PD31 – drafting Mediation Notices, Responses and Certificates for you that can be filed with the Courts.

Follow this quick step-by-step Guide:

Select below for instructions, if you have a dispute you would like to solve informally, outside the courts, please follow the INFORMAL MEDIATION path. If you want mediation as part of ongoing legal proceedings, please follow the MEDIATION NOTICE way.

Informal Mediation

  1. ​A list of certified mediators will appear (either by the Hong Kong Law Society of Hong Kong the Hong Kong International Arbitration Centre, the Mediation Centre or the Hong Kong Bar Association) together with some filters to narrow down the best suited mediators according to the nature of your dispute. 
  2. You can select up to 5 mediators that you feel are right by checking their box on their right hand of the page. 
  3. Use the drop-down filters or the keyword search at the top of the page to narrow your selection options.
  4. Once you feel you have a good selection you click the "View Selections" button at the bottom of the page and this will bring you to the next window where you will be able to propose the Mediators to your counter-party.
  5. Once you are happy with your selected mediators, click the 'Next' button at the bottom.
  6. Here you can prepare and edit an email proposing Mediation, which already has your Mediator choices included.
  7. You will need to fill the name of the respondent/s and the email address to which you want to send the Mediation Request to.
  8. You can modify any section of the email in the last page if you need to. The main points for you to decide are conveniently located on the top of the page. Now you can SEE DRAFT.
  9. Click the 'Next' button to preview your email, and check that everything is correct. Click the 'Edit' button to go back and make changes.
  10. When you're happy with your email notice, click the 'Send' button and your email will be sent to the respondent, a copy to you, and a copy to our administrator at HongKongMediator.

Well done! In 10 minutes you have saved yourself 5 hours of work and possibly (and hopefully) a lawsuit.

  • You will receive an email back as soon as the counterparty has agreed on one of the Proposed Mediators. The Chosen Mediator will then contact you both at the same time via email to organize the MEDIATION itself.
  • There is a possibility that the counterparty does not agree on any of your Selected Mediators, in which case he or she can propose new ones. It will be your turn then to see if you can agree on any of the counter selected (you will receive a similar email from HongKongMediator).

​Mediation Notice

The path to creating the mediation notice starts with it most important step: The choosing of the right mediator.

 

On the first page, a list of certified mediators will appear, together with filters to narrow down the best suited mediators according to the nature of your dispute.

  1. You can select up to 5 mediators that you feel are right by checking their box on their right hand of the page. 

  2. Use the drop-down filters or the keyword search at the top of the page to narrow your selection options.
  3. Once you feel you have a good selection you click the "View Selections" button at the bottom of the page, this will allow you to review your choice of mediators.
  4. Once you are happy with your selected mediators, click the 'Next' button at the bottom.
  5. A Sample Mediation Notice (following PD31 appendix C) will appear with highlighted options showing where you can edit and customize the Notice, including:
    • Which part of the dispute you want to mediate
    • WHICH MEDIATOR YOU WANT TO USE (already filled with your selection)
    • How to split mediation costs
    • When to start the mediation
    • Whether you need an interim stay of proceedings pending the mediation
    • Whether the pursuit of mediation is conditional to the stay of proceedings
  6. In the same page you will fill in your details and those of your Respondent and input the case number. This will automatically populate the draft MEDIATION NOTICE you will find in the next page.
  7. Click the 'Next' button at the bottom.
  8. Preview your Mediation Notice and ensure everything is correct. Click the 'Edit' button to go back and make changes.
  9. When you are happy with the Notice, click the 'Send' button. An email will be sent to the respondent (and CC'd to you) informing them that your Mediation Notice can be viewed online on HongKongMediator. 
  10. There is also a 'Print' button on this page: click this button to print a formatted copy of your Notice ready for signature and delivery by fax or other means.
  11. 'Hong Kong Mediator' will inform you when the respondent takes delivery of the Notice, and as soon as the Respondent creates and sends a Mediation Response. Please be sure to check your inbox regularly.