如您希望非正式地在法院以外解決爭議，請選擇「非正式調解」。如您希望調解成為現正進行的法律程序的一部分，請選擇「調解通知書」。
非正式調解
一、我們提供一列已獲認可的調解員的名單及篩選器，讓您能因應您個人的爭議情況收窄至最為適合的調解員。(調解員均經過香港律師會、香港國際仲裁中心、香港和解中心或香港大律師公會認可。)
二、您可最多選擇5名調解員，請使用右邊的方格選擇調解員。請使用以下的篩選器或關鍵字搜尋收窄調解員名單以切合您的需要 。
三、當您已選好後，請按頁底的「瀏覽已選項目」進入下一頁，以向您爭議的另一方提出非正式調解以及您選擇的調解員。
四、如確認您所選擇的調解員，請按頁底的「下一步」。您可預備及編輯提出已包括您所選調解員的非正式調解的電子郵件，您需要填寫答辯人的姓名及電郵地址。
五、如有需要，您可在最後一頁修改電郵的任何部分。您作決定的要素經已列在頁頂。您可按「下一步」預覽及複核您的電郵，及按「編輯」返回及作出修改。
六、當您對您的電郵通知書感到滿意時，請按「發送」。電子郵件將被發送至答辨人，而副本則會發送給您及我們
Hong Kong Mediator。
您已在十分鐘內完成需要五小時的安排工作，及減低您將面臨法律訴訟的機會。
- 當答辨人同意您提出的其中一位調解員，您將會立即收到電郵通知。被選中的調解員會盡快同時聯絡您們雙方去籌劃調解。
- 答辨人可能會不同意所有您所選的調解員，他們可向您另外提出其他調解員。屆時您將收到類似的電子郵件去選擇是否同意答辨人所選的調解員。
Mediation Notice
The path to creating the mediation notice starts with it most important step: The choosing of the right mediator.
On the first page, a list of certified mediators will appear, together with filters to narrow down the best suited mediators according to the nature of your dispute.
- You can select up to 5 mediators that you feel are right by checking their box on their right hand of the page.
- Use the drop-down filters or the keyword search at the top of the page to narrow your selection options.
- Once you feel you have a good selection you click the "View Selections" button at the bottom of the page, this will allow you to review your choice of mediators.
- Once you are happy with your selected mediators, click the 'Next' button at the bottom.
- A Sample Mediation Notice (following PD31 appendix C) will appear with highlighted options showing where you can edit and customize the Notice, including:
- Which part of the dispute you want to mediate
- WHICH MEDIATOR YOU WANT TO USE (already filled with your selection)
- How to split mediation costs
- When to start the mediation
- Whether you need an interim stay of proceedings pending the mediation
- Whether the pursuit of mediation is conditional to the stay of proceedings
- In the same page you will fill in your details and those of your Respondent and input the case number. This will automatically populate the draft MEDIATION NOTICE you will find in the next page.
- Click the 'Next' button at the bottom.
- Preview your Mediation Notice and ensure everything is correct. Click the 'Edit' button to go back and make changes.
- When you are happy with the Notice, click the 'Send' button. An email will be sent to the respondent (and CC'd to you) informing them that your Mediation Notice can be viewed online on HongKongMediator.
- There is also a 'Print' button on this page: click this button to print a formatted copy of your Notice ready for signature and delivery by fax or other means.
- 'Hong Kong Mediator' will inform you when the respondent takes delivery of the Notice, and as soon as the Respondent creates and sends a Mediation Response. Please be sure to check your inbox regularly.